Why you can trust Allconnect We compare current internet plans to help you make the best decision for your needs and location. How we review providers How we make money

Internet service providers must provide broadband ‘nutrition’ labels

Robin Layton

Dec 6, 2022 — 2 min read

FCC: The goal is to make internet service transparent and easy for consumers to understand.

Jessica Rosenworcel, commissioner at the Federal Communications Commission (FCC), speaks during a Senate Commerce, Science and Transportation Committee hearing in Washington, D.C., U.S., on Wednesday, June 24, 2020.

Broadband providers like Frontier, Spectrum, Verizon and others have six months to provide a Broadband Facts label for their services.

The labels will be similar in format to the required food nutrition labels we’re all familiar with.

The Federal Communications Commission (FCC) hopes the labels will provide consumers with a more transparent and easier way to shop for internet, “Broadband is an essential service, for everyone, everywhere. Because of this, consumers need to know what they are paying for, and how it compares with other service offerings,” said FCC Chairwoman Jessica Rosenworcel. 

“For over 25 years, consumers have enjoyed the convenience of nutrition labels on food products.  We’re now requiring internet service providers to display broadband labels for both wireless and wired services.  Consumers deserve to get accurate information about price, speed, data allowances, and other terms of service up front.”

The label will show your monthly price, contract requirements, any additional charges and terms like early termination fees or taxes and any discount or bundle pricing that is available.

ISPs must also list if they participate in the government’s Affordable Connectivity Program.

Plan speeds, both upload and download, along with latency and monthly data allowance, will also be shown.

FCC's new Broadband Facts label that is designed like a food nutrition label.

The FCC says the labels will include the following:

  • Providers must display the label – not simply an icon or link to the label – near an associated plan advertisement.
  • ISPs must make each customer’s label easily accessible to the customer in their online account portal and provide the label to an existing customer upon request.
  • Labels must be machine-readable to enable third parties to collect and aggregate data to create consumer comparison-shopping tools.
  • Labels must be accessible to people with disabilities.
  • ISPs must show speed and latency.

Allconnect: Let us compare providers for you

Why should you choose Allconnect? We’re the #1 broadband marketplace in the U.S, meaning you can trust us to search, compare and order internet and TV service for your home.

Get started
Illustration of a father and daughter in a living room. The father is sitting in an armchair and reading a newspaper, and the daughter is playing with a toy on the floor.
Robin Layton

Written by:

Robin Layton

Editor, Broadband Content

Robin Layton is an editor with Allconnect. She works closely with the content team writers to ensure consumers get a fair and balanced reporting of the state of broadband services to help them understand the pro… Read more

Camryn Smith

Edited by:

Camryn Smith

Associate Writer

Read bio